Risk and benefit information must be provided to the customer under Regulation 637 when?

• A. Always
• B. When requested
• C. Only for high-toxicity pesticides
• D. Never

Answer: (B)

Regulation 637 sets up a trigger for sharing risk and benefit information: you provide this information to the customer when they request it. The idea is to ensure customers can make informed choices, but the obligation isn’t to hand it out proactively in every situation. Have the information available and be ready to discuss it, but the regulation specifically activates when the customer asks.

This is why requesting a simple, clear answer is best: it acknowledges that you must supply the risk and benefit details if asked, rather than mandating automatic disclosure for all products or limiting it to only high-toxicity pesticides. It’s not never, and it’s not restricted only to high-toxicity cases; it’s triggered by customer request.